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With nearly 20 years experience of delivering training programmes, we have had the pleasure of working with a diverse range of organisations throughout the UK. Our success continues to be based on the goodwill of our clients and many have been kind enough to provide us with a testimonial as to the effectiveness of our training.

Below is a selection of recent client and delegate feedback.  For a full set of client references or to talk to any of our past clients please call us on 0845 130 5714 or email info@ga-training.com

Client Testimonials

GA was extremely professional throughout the tendering process but they also clearly made every effort to understand our business and our objectives

Our expectations have been well exceeded and our customer services team is certainly now better able to deal with the demands and needs of our customers   We will certainly use GA Training again." 

Beko plc

"We have worked closely with GA for a number of years and the latest programme of training included courses in Management Development and Personal Development. All of the courses are delivered by
 professional, high-quality training consultants and the overall levels of customer service we receive from GA are excellent. 

Each year we work in partnership with GA to identify training requirements that will improve our capability in a very competitive marketplace."


Our reasons for using GA as a preferred training partner is their ability to deliver high quality training courses with
creativity and enthusiasm, which has proved to have a positive impact on our staff and delivered  great results. GA's professionalism and flexibility makes them a pleasure to work with."


"We selected GA Training for our appraisal training because we felt that they really took the time to understand our challenging training requirements, They also went that extra mile  and produced completed post course workbooks for the staff who were unfortunately unable to attend.

GA promised impactful training, along with excellent customer service, and that's exactly what we received". 


Our expectations were not only met, but were exceeded. 
GA was professional and a pleasure to deal with. On every occasion, the training was interactive, very motivational and of great benefit to all those taking part. 

In the future, we will continue to use GA for our training requirements and I would certainly highly recommend them."

 Wye Valley Brewery

GA's approach was very professional, the training to the point, insightful and directly applicable to what we do. The trainer was totally in tune with the subject, our business, and realities of our job roles.

There are very few that actually 'listen' to what the requirement is and deliver what they say...providing real value for money. GA is one of the few that I have come across. 

Flexibility, professionalism, expertise and commitment  to achieving your goals are words that I would use to sum up my experience of working with GA."

Barton Willmore

As a direct result of having GA deliver their customer service training, we have dramatically increased our professionalism and call handling resolution capability.  The customer services teams are now better motivated and equipped to handle both the diverse nature and sheer volume of calls and correspondence".
London Borough of Bexley

"Customer service training is a real experience with GA. Because the training was so enjoyable, we found that all our customer-facing staff were fully engaged on the day and we saw tangible changes in behaviour throughout the course. Not only that, but the staff were all fired-up to get back to their jobs to put all the learning into place. The style of the trainer really suited our organisation and they were great at getting the best out of the staff on the day. 
Allerdale Borough Council

Delegate Testimonials

"This course was brilliant. I feel a lot more confident now and I'm very proud of what I've achieved and how far I've come. Better than I could have expected, thank you so much". 

"Very enjoyable, best training session I have ever attended". 
London Borough of Bexley 

"Very helpful. As a first time appraiser I will be using a lot of the advice and techniques. Interesting discussions within the group regarding different situations were very useful. Excellent explanation of concepts, very practical suggestions". 
Royal College of Paediatrics & Child Health 

"The course was completely in-tune with our organisation and market". 
3G  Mobile 

"This management course was one of the best courses I have attended. Very enjoyable, learnt a great deal from an excellent tutor who should be congratulated for his enthusiasm". 

"Fantastic course, really feel like I have achieved something over the two days. The trainer was an excellent tutor who made you feel relaxed and gave really useful constructive criticism". 
Hasbro UK 

"The trainer was great fun and has a wonderful presence about them. They were very informative and the course fully met and indeed exceeded all my expectations." 
Close Brothers Military Services

"Excellent course. I am much more confident about taking on the extra responsibility in my role". 

"Great practical content - enjoyed the course immensely". 
Abbott Diabetes Care  

"The trainer was a terrific trainer, making the course more exciting and enjoyable. The session was very lively and kept us entertained throughout the day". 
GE Money 

"The trainer was a fantastic tutor; professional but with a great sense of humour. They made the content very easy to understand". 
Assurant Solutions  

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GA Training provides customer service training and business skills training to organisations of all shapes and sizes in a wide variety of industries and sectors.