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1 day

What is this course about?
When attending meetings, participants have different roles to play. One of these roles is to record the meeting accurately and produce minutes. This one-day minute taking course is designed to help the minute-taker / secretary take minutes which are accurate, and to do this with speed and confidence every time.


  • Gain greater minute-taking confidence and ability to control agendas
  • Learn effective techniques to ensure content and structure of meetings are captured
  • Practice producing structured agendas and produce a clear, concise set of minutes
  • Develop techniques to achieve greater accuracy and speed

Key Topics Covered

  1. Preparation and understanding responsibilities
  2. The use of minutes
  3. Concentration
  4. Methods of note-taking
  5. Writing the minutes
  6. Making a positive contribution
  7. Practical minute taking

Who would benefit?
Anyone who needs to take records of meetings and wishes to improve their minute taking skills.

At the end of this minute taking course participants will have:-

  • Considered what preparation is needed before the meeting
  • Understood their role and that of the person chairing and other participants
  • Considered the purpose of minutes in their group or department
  • Sharpened their listening skills
  • Reviewed different methods of note-taking
  • Drafted minutes of a meeting
  • Decided best practice for themselves

Key topics covered

1. Preparation and understanding responsibilities

  • What to do and when
  • Clarifying the role of the Minute-Taker
  • Working in co-operation with the person chairing the meeting
  • The agenda and its link with producing the minutes (A.O.B options)

2. The use of minutes

  • What the minutes are used for
  • Level of importance
  • Who needs them – distribution list
  • Important factors in their writing

3. Concentration

  • Hearing, listening and paying attention
  • Overcoming barriers to listening
  • Developing active listening skills
  • Interrupting – the right to do so and how to do it
  • What to do when you are also the contributor

4. Methods of note-taking

  • Range of minute formats
  • Deciding on a suitable format
  • Choosing the most suitable way to take notes
  • Keys to accuracy and identifying main points
  • Recording dissent
  • Converting notes to the first draft

5. Writing the minutes

  • Cover sheet – details of the w’s
  • Grammar – sense
  • Reported speech – tenses, third person
  • Variety in verbs
  • Active and passive voice
  • Spelling and punctuation checks (homophone reminders)
  • Techniques for paraphrasing / summarising
  • Bullet points
  • Positive language

6. Making a positive contribution

  • Getting commitment from others – persuasion
  • Effecting action – prompts
  • Making it easy to extract information

7. Practical minute taking

  • Taking minutes for a sample of typical meetings

In-company training

Are you interested in running this course for your team or organisation?

This programme can be delivered on a date of your choice and at a location of your choice, in other words exactly where and when you need it!

From the outset we will provide you with expert advice and you will be assigned your own personal training adviser who will stay with you throughout the process.  Every team is different so we will provide you with a tailored training programme, designed around your team’s needs and focused on your desired outcomes.

All courses are followed up by a full training evaluation report and certificates of learning for each delegate. For groups of up to 12 delegates per course, our in-company training is a very cost-effective way to develop your people and improve team performance.

Get in touch today for a full quotation to suit your budget. To discuss your requirements in more detail with one of our friendly advisers please call on 0845 130 5714 or email one of the team at  Alternatively you can complete the short contact form below.

Getting in Touch

If you would like to discuss your minute taking training requirements with someone on the phone, please call us on 0845 130 5714 and you will be put straight through to one of our friendly advisers who will be pleased to assist you further.

Alternatively if you would prefer you can email us at or fill out our simple online contact form below and one of the team will get straight back to you.

If the exact solution does not already exist in our portfolio we will design something specifically for you.