Fill out our simple online contact form and one of the team will get straight back to you.


1 day

What is this course about?
Time is precious therefore it is important that time given to meetings is used in the most effective manner possible.

The aim of this one-day course is to give guidelines on the preparation, structure and communication techniques to run or participate in meetings that are considered valuable. It focuses on the importance of action and commitment.  Those attending will have the chance to practise contributing to and chairing concise and productive meetings.

Key topics covered

  1. Roles and responsibilities
  2. Meeting preparation
  3. Leading an effective meeting
  4. Communication with authority
  5. Dealing with the participants
  6. Action points and ending the meeting

Who would benefit?
Anyone running meetings, formal or informal.

By the end of the course, those who have attended will be able to:

  • Use a systematic method of planning and running meetings
  • Prepare so that participants are clear about their roles and goals
  • Use their communication skills to control the focus, discussion and individuals (talkative, reticent, negative or disruptive)
  • Ensure each agenda item is introduced efficiently, discussed effectively and has a positive conclusion towards decisions and actions
  • Identify what goes wrong in meetings and what to do about it
  • Generate appropriate contributions, minimise time wasting and build on team spirit

Key topics covered

1. Roles and responsibilities

  • An effective meeting leader
  • Styles of meeting – which type suits what
  • The responsibilities of a participant
  • The responsibilities of the minute-taker

2. Meeting preparation

  • Objectives that are clear and specific
  • Setting an agenda
  • Structuring the agenda, where to place the least and most important items – the normal curve
  • What else needs to be prepared
  • Lobbying
  • Collecting information from different sources
  • Briefing minute-taker and guest speakers / presenters

3. Leading an effective meeting

  • Qualities and actions of competent meeting leaders
  • Creating an atmosphere where all participants will be able to contribute
  • Keeping focused on the agenda and preventing the introduction of irrelevant matters
  • Minimising time wasting and disruptive influences
  • Creating an environment for open discussion
  • Formulating agreement from a variety of views
  • Guidelines for running short meetings

4. Communication with authority

  • Gaining impact by presenting information clearly and showing the way
  • Holding attention through key interpersonal skills
  • Using non-verbal communication expertly

5. Dealing with the participants

  • Making sure everyone has a say
  • Making interventions that curtail irrelevant discussion
  • Techniques to keep control
  • Dealing with awkward situations / people

6. Action points and endings

  • Clear decision making
  • Summarising key points
  • Commitment through acceptance of action points
  • Preventing the meeting drifting on
  • Focusing on the future

7. The next step

  • Creating a personal action plan to enhance future development

In-company training

Are you interested in running this course for your team or organisation?

This programme can be delivered on a date of your choice and at a location of your choice, in other words exactly where and when you need it!

From the outset we will provide you with expert advice and you will be assigned your own personal training adviser who will stay with you throughout the process.  Every team is different so we will provide you with a tailored training programme, designed around your team’s needs and focused on your desired outcomes.

All courses are followed up by a full training evaluation report and certificates of learning for each delegate. For groups of up to 12 delegates per course, our in-company training is a very cost-effective way to develop your people and improve team performance.

Get in touch today for a full quotation to suit your budget. To discuss your requirements in more detail with one of our friendly advisers please call on 0845 130 5714 or email one of the team at Alternatively you can complete the short contact form below.

Getting in Touch

If you would like to discuss your managing meetings training requirements with someone on the phone, please call us on 0845 130 5714 and you will be put straight through to one of our friendly advisers who will be pleased to assist you further.

Alternatively if you would prefer you can email us at or fill out our simple online contact form below and one of the team will get straight back to you.

If the exact solution does not already exist in our portfolio we will design something specifically for you.