Useful information about your booking

Delegate Confirmations & Joining Instructions
Each individual delegate named on your booking will now receive an email from us containing their course joining instructions.  Please allow up to 24 hours for this email to arrive.  In the meantime, if you have booked this training programme on behalf of someone else, you can relax because they will have been notified already that you have secured them a place.

Payment
If you have paid by credit card at the time of booking, a receipt for this payment will follow shortly by email. If you have requested to pay by invoice, you will receive the invoice by email in the next few days.

Dress Code
There is no strict dress code for our events – please wear whatever you feel comfortable in for learning. As a guide, most of our delegates choose ‘smart casual’ attire.

Facilities at the Venue and Catering
All our venues have free wifi and free internet stations.

A light tasty breakfast of fresh breads, pastries, fruit, speciality teas and coffee and juices will be available from 8am, so please arrive early if you wish. A wide variety of lunch items including vegetarian options will be available. Homemade snacks and fruit will be available at refreshment breaks.

Hotels
If you require any help with nearby hotel accommodation please send an email to info@ga-training.com or call 0845 130 5714 and we can send you a list of local hotels.

Thinking of bringing a friend?
Is there anyone else you think might be interested in attending this course with you?

If you have a colleague or associate you think would benefit from this course, be sure to let them know that they will get a 15% discount from the standard price to attend.  This person can be from anywhere within your personal network and does not even have to be from your own organisation.  All they need to do is mention your name when booking and we will apply the discount automatically.

Transfers / Substitutions and Cancellations
If you need to transfer to another date or cancel your booking, please refer to our Terms and Conditions for guidance.